FAQs

What type of headlamps do you provide?

We provide quality recycled reconditioned OEM headlamps.

How long will a product take to ship from the time I place the order?

If an order is placed during business hours (8:00 am - 4:00 pm PST), the order will be fulfilled and shipped the same day.

What type of shipping do you offer? And, how much does it cost?

We provide free ground shipping through FedEx or UPS to the contiguous United States.

Where are the headlamps shipping from?

Headlamps America currently has a fulfillment center located in California.

How long will it take for my order to arrive?

Ground shipping can take anywhere from 1 to 5 days in the continental US. Please click the shipping info link on the top right of the page to view our time in transit map or CLICK HERE.

How can I pay for my order?

We accept all major credit cards and open accounts.

How do I set up an open account?

Contact customer service to receive more information and request a credit application.

What is your return policy?

Headlamps America maintains a 30-day return policy for your convenience. Customers have 30 calendar days from the day an order is placed to contact customer service to initiate a return. A return may include a refund or a replacement item.

Do your headlamps come with a warranty?

Yes, a 1-year warranty starts the day a headlamp is ordered. After the 30-day return timeframe, we can replace the headlamp, though a return for a refund is not accepted.

Will I receive an order confirmation?

Yes, we will email an order invoice once the order is completed and shipping information when the package is shipped. Order information can also be obtained through logging into your account online or by contacting a customer service representative.